For businesses that sell on WhatsApp and Instagram

Stop chasing enquiries.Start collecting payments.

Q: Does Mycheta use the official WhatsApp Business API?

Core connects a WhatsApp number through WhatsApp's linked-device flow. It is not presented as the official WhatsApp Business Platform. Businesses that need the official platform can talk to support about a suitable rollout.

Q: Is there a free trial?

Mycheta is free to explore for as long as you like. Build forms and sequences at no cost. You pay when you connect a real WhatsApp number and go live.

Q: What happens when a lead replies?

You choose this in the sequence. It can stop after a reply, or continue with steps you have explicitly set to run after a reply. Your team can always take over the conversation.

Q: Who receives customer payments?

Payment links are created through the business's connected Paystack account. Funds settle to that business, while Mycheta verifies the relevant payment status.

Q: Can Mycheta guarantee that a WhatsApp number will never be restricted?

No. Consent, responsible pacing and prompt action on a disconnect reduce operational risk, but WhatsApp controls its own policies.

Capture leads, automate approved WhatsApp and email follow-ups, then move serious customers to a payment request or booking from one clear workspace.

Start free → See how it works

No credit card
Set up in minutes
Cancel anytime

New lead from InstagramTolu is assigned

Amaka Okafor+234 803 ··· 0182

Hi, I'd like to order two packs. How do I pay?9:42 pm

Great choice, Amaka. Here is your secure payment link.9:42 pm

PAYMENT REQUEST₦12,500Paystack link sent

Done, paid just now!9:49 pm

₦12,500 received

Payment verified₦12,500 on Paystack

Follow-up sentNgozi, due today

YOUR CUSTOMERS ARE ALREADY MESSAGING

The problem is not getting enquiries. It is what happens after.

Slow replies are not a soft problem. This is the same Tuesday evening, twice.

Without Mycheta

9:42 pmA buyer asks for the price while the team is offline.
11:10 pmStill unread. Another shop has already replied.
8:15 amThe price and account details are sent manually.
8:40 am“Thanks, I already bought.”

With Mycheta

9:42 pmThe lead arrives with the details they submitted.
9:43 pmThe planned reply and payment request are sent automatically.
9:49 pmPayment is verified through the business's Paystack.
8:15 amThe team wakes up to a paid order, ready to action.

Build your free workspace →

WATCH IT WORK

Reply first. Get paid sooner.

One real scenario: a night-time enquiry that becomes a verified payment before the team wakes up. Every feature, 59 seconds.

HOW THE WORK MOVES

A better customer journey is a better sales system.

Scroll through the steps. The workspace changes to show what Mycheta is helping your team do at each moment.

The lead arrives

A customer fills a form or sends a DM. Their details, source and chosen option arrive together.

They get the right first reply

Your approved response is sent automatically with the context that matters, while your team can still take over at any point.

The next follow-up stays on track

A sequence can continue on the schedule and conditions you set, so no one has to remember every next action.

They pay or book when ready

Send a payment request or booking link at the point it supports the customer’s decision.

Mycheta workspaceLive

●

NEW LEAD

Amaka Okafor

2 packs · Lekki delivery

Instagram adRouted to Tolu

01 The lead arrives

ONE SALES WORKSPACE

The sales work that used to be scattered now has a place to live.

From first enquiry to a paid booking, each part of the conversation can stay connected.

Instagram to WhatsApp

Every new Instagram enquiry gets an automatic reply with one button; the customer chooses whether to continue on WhatsApp.

Paid forms

One link that collects the lead and payment together.

WhatsApp automation

Set the rule once. Your approved reply goes out automatically.

Paid consultations

Charge up front. Reduce no-shows. Book serious conversations.

TEAM LEAD QUEUE

Leads go cold while you sleep.

Every new enquiry has an owner, a clear next action and the context to respond well.

Open conversations6 active

New2

Tunde BelloInstagram · 2 min ago

Assigned to Tolu

Ife AdeyemiWebsite form · 8 min ago

Assigned to Kemi

Following up1

Ngozi EzeWhatsApp · due today

Reply scheduled

Payment pending1

Amaka OkaforPaystack request sent

Owned by Tolu

INSTAGRAM INBOX

Instagram DMs do not have to get buried.

Reply from one inbox, then invite the buyer to continue on WhatsApp when it suits the conversation.

Amaka OkaforInstagram conversation

•••

Hi, is this still available?9:42 pm

Assigned to ToluReply rule active

Yes, it is. I can help you continue on WhatsApp.Sent automatically · 9:42 pm

↗

Continue on WhatsAppCustomer chooses when to move

Buyers say they will pay later.

Send a payment request or use a paid form. See verified status before you deliver.

Payment requestsPaid formsVerified status

Consultations end in no-shows.

Charge for the call up front. Let clients choose a time and receive an invitation where configured.

Paid consultationsAvailabilityReminders

You cannot tell which ad earns money.

Follow a paid campaign from form fill to booked consultation to payment.

Form fillsBookingsPayments

Explore the platform

GROWTH

Ask less. Help customers choose.

Guided Forms turn the choices that matter into short, visual steps. Customers can tap an option, understand their progress and move forward without a long wall of fields.

See Growth

PAYMENTS AND BOOKINGS

Move a serious enquiry to payment or booking, without the back-and-forth.

Use a branded booking journey, take payment first when needed, and let customers choose an available time in their own time zone.

Payments go to the business's own Paystack account.
Verified payment status before releasing a service.
Booking invitations and reminders where configured.

Create your booking flow →

Lead form

Choose a time

123456789101112131415

2:00 PM

Confirmed

Google Meet invitation

WhatsApp follow-up

Your consultation is confirmed. We’ll see you soon.

A DIFFERENT KIND OF FRIDAY

Run your business. Be somewhere else.

This is what automation looks like when it works.

A clear plan for where you are now.

Explore before you pay. Upgrade when your workflow needs more.

MYCHETA EXPLORE

Explore

Build and test before you go live.

Free

✓Create forms and follow-up drafts
✓Invite your team
✓Preview your customer journey

Create a free account

Core

For businesses ready to reply, follow up, and get paid.

₦7,500per month

✓One WhatsApp number and up to two staff
✓Forms, product choices, routing and follow-up
✓Instagram inbox, payments and bookings

Start with Core

MYCHETA GROWTH

Growth

For teams that want more polished capture and email follow-up.

₦12,500per month

✓Everything in Core
✓Guided Forms with visual choice cards
✓Email automation and branded email templates

Ask about Growth

OFFICIAL WHATSAPP BUSINESS PLATFORM

Need an official API setup?

This is a separate support-led rollout, not an automatic switch inside Growth. We will assess the right route for your business first.

Talk to support

Growth uses a separate Paystack plan.

Questions people ask

Clear limits are part of a reliable sales workflow.

Can I use Mycheta for Instagram enquiries too?

Yes. Connect a professional Instagram account through Meta's secure sign-in, then view enquiries in Mycheta, reply manually, or set a clear first-conversation or keyword reply. You can also offer a Continue on WhatsApp button; a WhatsApp lead is created only when the customer chooses it.

Does Mycheta use the official WhatsApp Business API?

Is there a free trial?

What happens when a lead replies?

Who receives customer payments?

Can Mycheta guarantee that a WhatsApp number will never be restricted?

Make the next customer conversation easier to move.

Start free
No credit card
Cancel anytime

Create free account →